Optimization Analyst – Charleston, SC

Providence Technology Solutions is hiring an Optimization Analyst in Charleston, SC.  The Optimization Analyst is responsible for end-to-end eCommerce optimization solutions including identifying, designing, implementing, measuring and analyzing/reporting the performance of data-driven eCommerce strategy.

Responsibilities and duties:

The Optimization Analyst’s responsibilities include:

  • Optimization analysis
  • Data-driven solutions
  • Data analysis, visualization and reporting
  • Idea validation strategy
  • Problem statement creation and analysis
  • Cross channel eCommerce strategy
  • User research and user experience strategy
  • Customer psychology strategy
  • Industry benchmarking

Skills / Experience Required:

  • 2 + years of relevant experience
  • Bachelor’s degree in Business Administration, Marketing, eCommerce or related subject
  • Creativity and innovation skills
  • Advanced knowledge of eCommerce strategy
  • Advanced relationship, collaboration, and communication skills
  • Technical, business, leadership, and financial acumen
  • Measurement and analytics skills
  • Presentation skills
  • Advanced user and usability testing
  • Advanced data analysis and reporting

Preferred:

  • Master’s degree in Business Administration, Marketing, eCommerce or related subject
  • Experience working at a professional services company focused on Optimization
  • Experience with Optimization Platforms including Optimizely, Monetate, Qubit, VWO, etc
  • Experience with Analytics Platforms including Google Analytics, Adobe Analytics, Heap, Looker, Tableau, RJMetrics, etc
  • Experience with Magento and Salesforce Commerce Cloud platforms
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Posted in Analyst, Charleston SC, eCommerce, lee shipman charleston, LeeShipman, Magento, Optimization, Providence Technology Solutions

eCommerce Analyst – Charleston, SC

Providence Technology Solutions is hiring an eCommerce Analyst in Charleston, SC.  The Analyst is responsible for identifying compelling strategies for clients that help to deliver bottom line results and master the on-site experience.

Responsibilities and duties:

The Analyst will works with clients to understand their business goals and constraints and delivers solutions to achieve their stated business outcomes.  They evaluate existing eCommerce applications to identify areas of improvement and identifies program enhancements and modifications. (S)he investigates and corrects program-related problems. (S)he participates in the sales process by assisting with the statement of work creation, leveraging experience and historical data. (S)he leads planning and shaping eCommerce solutions for clients that meet their business constraints. (S)he delivers training to the eCommerce team and across the job families, and serves as a subject matter expert. (S)he mentors eCommerce Analysts. Duties include:

  • eCommerce solutions
  • Technology evaluation
  • Job family standards
  • Mentorship

Skills you have or things you have done:

  • 3+ years relevant experience
  • Bachelor’s degree in Business Administration, Marketing, eCommerce or related subject
  • Project planning and shaping
  • Creativity and innovation skills
  • Advanced knowledge of eCommerce strategies
  • Advanced knowledge of commerce operations management
  • Advanced relationship, collaboration, and communication skills
  • Technical, business, leadership, and financial acumen
  • Measurement and analytics skills
  • Presentation skills
  • Advanced data analysis and reporting
  • Basic skills in Google and Adobe Analytics

Preferred:

  • Master’s degree in Business Administration, Marketing, eCommerce or related subject
  • Experience working at a professional services company
  • Experience with Magento and Salesforce Commerce Cloud platforms

Email Lee Shipman for more information – Lee.Shipman@theptsteam.com or call (904) 512-6448.

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Posted in Analyst, Charleston SC, eCommerce, lee shipman, lee shipman charleston, LeeShipman, Magento, Providence Technology Solutions

Network Support Engineer: Jacksonville, FL (Contract to Hire)

Providence Technology Solutions is currently looking for a Network Support Engineer for a contract to hire position in Jacksonville, FL.
Responsible for the applications and databases technical support of client’s systems.  This person will also be required to perform network and server maintenance\troubleshooting including installations and configuration changes.

Duties and Responsibilities:

  • Ensure proper operation of all database and database servers (MSSql Server, MSAccess).
  • Ability to perform advanced database tasks, such as creating SQL statements for data exports/inserts, data manipulation and reports.  Microsoft SQL Server database management is a must.
  • Server and Domain Maintenance (Microsoft Technologies)
  • A good knowledge of the basic business flow as it pertains to the Information Technology
  • Participate in the troubleshooting and perform Helpdesk tasks for any issues or items required by operations or administrative staff.
  • Position will participate in the on-call rotation.  This is a small IT group which requires a technically broad range of  activities

Education and Work Experience:

  • Bachelor’s Degree in Information Technology or Science, or comparable experience
  • Experience with Microsoft SQL Server and MS Access
  • Experience with VMWare and remote services
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Posted in Jacksonville FL, lee shipman, lee shipman charleston, Providence Technology Solutions

SAS Developer: Jacksonville, FL

Providence Technology is seeking a Database Developer who is skilled in SAS programming and data science.  This position is a contract to hire opportunity working in a newly created Data Analytics department with a premier client. You will be a part of a team chartered to merge and mine large amounts of sales and business operations data to develop algorithms and production grade analytical solutions that drive critical business decisions.

Responsibilities:

  • Develop an analytical solution based on a working prototype. Expectation is that this solution be developed in SAS (Note: First 6 months will be almost 100% devoted to this and the analytics task).
  • Analytics (Regression, Clustering, Linear Programming).
  • An understanding of different data sources, their proper uses, and their limitations.
  • Cross-functional, internal and external consulting.
  • Ability to document statistical procedures and processes.
  • Stand up a production environment with this first solution in a way that can establish a strategic build up similar solutions with proper reapplication in the future.

Skills Required

  • 4 – 7 years of experience with programming languages like SAS, R and Python to write complex code and implement into a production environment, including development of macros. SAS experience required for the first analytical solution that is expected to be built. Must be able to develop independently and guide others within the development team.
  • Experience generating linear and/or logistic regression models. Must be able to generate complex analytic models on a large scale with no guidance. Must be able to guide others in the same.
  • Experience with Linear Programming and/or other optimization techniques. Must be able to generate complex optimization models on a large scale with no guidance. Must be able to guide others in the same.
  • Experience with clustering techniques. Must be familiar with various clustering techniques and able to implement them with limited guidance.
  • Experience with analytics using structured and unstructured data sources preferred.
  • Experience with enabling machine learning capabilities preferred.
  • Experience in the the Sales or Retail industries preferred
  • An understanding of different data sources, their proper uses, and their limitations. Must be able to identify data that is unclean and/or misapplied and must be able to recommend the proper methodology to fix any issues.
  • Excellent written and verbal communication skills that allows story telling. Must be able to clearly speak English and must be able to communicate very technical procedures to a non-technical audience.
  • Strong analytical and problem solving skills with the ability to collect, organize, analyze, and disseminate significant amounts of information residing in large datasets.
  • Ability to consult across various business functions to explain analytic functions and how they can be used to drive a business.
  • Intellectual curiosity is absolutely critical.

Education Requirements
Bachelor’s Degree required
Advanced Degree – Master’s or Doctoral in Data Science preferred

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Posted in Contract to Hire, Developer, lee shipman, lee shipman charleston, Providence Technology Solutions

Cloud Solutions Architect Manager – Contract in Jacksonville, FL

Overview:

The IT Cloud Solutions Manager will lead the planning, design, and architecture of enterprise-level infrastructure and platforms related to cloud computing. Cloud computing is a model of IT deployment whereby a provider delivers an IT solution as platform virtualization (Platform as a Service, PaaS); or as an application to customers for use as a service on demand (Software as a Service, SaaS); or infrastructure/resources (Infrastructure as a Service, IaaS). Has significant experience in system architecture, design, development and has developed a broad and deep expertise in software, hardware, data structures, and communications technology across multiple platforms.

Responsibilities:

  • Lead creation of enterprise cloud strategy.
  • Lead / Create architectural artifacts supporting active initiatives in an agile environment.
  • Facilitate a collaborative approach to problem solving and make well-reasoned decisions.
  • Mentor peers and junior associates, with the desired outcome being a highly qualified and world-class IT organization.
  • Ensure standards are maintained, balancing consistency with flexibility to support business needs.
  • Establish principals, standards, reference architectures, and strategies.
  • Provide guidance for optimization of IT and business policies / procedures / processes.
  • Oversee delivery projects to ensure architectural compliance and success.
  • Create transitional architectural documents to aid in large and complex system planning and delivery.
  • Facilitate all management, development, maintenance and performance initiatives related to the systems assigned to this position.
  • Maintain an understanding of the systems assigned to this position.
  • Actively participate in vendor user communities and other professional organizations to remain current and forward thinking in trends and application of assigned systems.
  • Read technical journals, manuals and materials provided by vendors to learn about systems capabilities.
  • Maintain an awareness of industry and market best practices to generate ideas for ongoing systems improvements.
  • Support a strong business partnership focus throughout the department.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and four years of satisfactory.
  • 5+ years of industry experience.
  • Expert level knowledge of two or more top tier cloud systems (AWS, Azure, Salesforce, Oracle, etc.)
  • Computer software experience in computer systems design, development, and analysis.
  • A minimum of 5-7 years leading large scale architecture efforts for cloud deployments utilizing DevOps.
  • Cloud applications programming, database administration, systems programming, data communications, including one year in a project leader capacity or as a major contributor on complex projects.
  • Minimum of seven years of experienced designing, administering, and implementing software solutions.
  • Possess an outstanding record of professional experience that demonstrates progressive responsibilities and significant senior level management in a large-scale, complex Information Technology environment.
  • Must be strategic thinker, able to set expectations, deliver against those expectations, and provide IT leadership for the Company.
  • Equally significant qualifications include excellent leadership abilities and management skills with a proven record of strategic planning, functional transformation, change creation and management, budget and resource management, and personnel development.
  • Extensive knowledge of architecture principals for on premise and cloud environments.
  • Ability to communicate equally well with business and technical stakeholders.
  • Excellent organizational and project management skills; understanding of project management best practices.
  • Excellent oral and written communication skills.
  • Exposure / training / certification with Lean / Six Sigma process optimization.Cloud Solutions

Please call Lee Shipman (904) 512-6448

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.Net Developer Contract – Jacksonville, FL

Job Description
Full Life Cycle .Net Application developer who designs, modifies, develops, writes and implements web based and server based software.  Supports and/or installs software applications/operating systems.  Participates in the testing process through test reviews and analysis, test witnessing and certification of software.  Has knowledge of commonly used concepts, practices, and procedures within particular field.  Relies on instructions and pre-established guidelines to perform the functions of the job.  Can work under limited supervision, self-guided efforts and team collaboration.

Desired Qualifications:
The ideal candidate must be able to understand full life cycle from an architectural design stand point and to be able to make meaningful contributions based on his or her previous experience. The candidate must have meaningful experience with the technologies the team uses. New development experience is required.

Experience:  

  • 5+ years’ experience with .Net & C# web development
  • Demonstrable experience with MVC, JavaScript, XML, and HTML, CSS JQuery is required
  • Experience creating responsive browser based mobile and desktop UIs using tools as such as BootStrap, Foundation, Kendo UI, Angular, Knockout.
  • Experience with ElasticSearch, the concepts of document indexing and data caching is a huge plus
  • Demonstrable working knowledge of SOAP and Restful web services required
  • Experience working with MS SQL’s T-SQL and Oracle PL/SQL
  • Experience writing unit tests using Visual Studio
  • Solid understanding of Object Oriented analysis, design, and programming methodology
  • Experience in applying solid object oriented design principals, design patterns and following MS .Net coding standards.

Education: 
Bachelor’s Degree in Computer Science, Information Systems or related field preferred

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Posted in .NET Developer, Jacksonville, Jacksonville Jobs, lee shipman, LeeShipman, Providence Technology Solutions

bswift Service Lines – Providence Technology Solutions

 

Overview:

 The Providence Technology Solutions (PTS) team has over 13 combined years of experience working with the bswift platform.  Our team is proficient in many areas of the bswift platform including (but not limited to):

  • Best Fit
  • Ask Emma
  • Complex rate structures including, Defined Contributions, Community Rates, Credits and Surcharges, Rate Drivers and Filters
  • Billing Suite
  • Data Imports

 QA / Testing:

  • Test benefit enrollment sites and configurations including smoke testing, requirement verification testing, functional testing and user acceptance testing
  • Create client specific User Acceptance Testing scripts
  • Consult with clients on best practice configuration revisions during the testing phases to rectify any outstanding discrepancies
  • Perform additional retesting as necessary until configuration passes all phases of testing

Implementation:

  • Conduct client discovery sessions to gather configuration requirements
  • Build client sites based on requirements
  • Import all demographic census files to populate site
  • Import all benefit enrollment data when an open enrollment was not being conducted
  • Work with clients to create custom reports in the Report Center
  • Develop all end user documents including manuals, quick guides and system releases

Documentation:

  • End User Guides for all users – Top Dogs, HR Admins (Managers), Employees
  • Quick Guides for open enrollment
  • Requirement Document Suite
  • System Release Documentation as well as development of release strategy:
    • Evaluation of all of the changes rolling out with the release with recommendations for which items should be implemented
    • Development of a release update rollout strategy based on the final items
    • Modify the bswift release document to include only those items that are being rolled out such that the document could then be provided to employers
    • Update all relevant documents including the requirement and user guides with these changes

Open Enrollment:

  • Conduct client discovery to gather open enrollment change requirements
  • Update site configuration for OE changes
  • Site testing prior to OE as well as produce any client facing test scripts if necessary
  • Post open enrollment reporting
  • New hire rules
  • Term rules
  • Benefit class change rules
  • Rehire rules

ACA:

  • Import weekly ACA accumulator imports for those not able to be automated.
  • Review ACA accumulator imports for error and report any corrections needed for automated imports to Client.

EDI:

  • Develop EDI file feeds for medical, dental and vision using Feedbuilder including mapping specific client account structures to system design, establishing secure FTP connections to deliver files and testing files for enrollment discrepancies prior to moving the file into a Production environment
  • Facilitate file integration between bswift and other benefit vendors such as Flex and COBRA
  • Monitor vendor interfaces and troubleshoot integration issues
  • Monitor the Vendor Interfaces to ensure EDI files are being sent and received weekly and accurate data is transmitted
  • Work with EDI specialist and carriers on new file implementations during build, testing and deployment
  • Review carrier file reports, researching discrepancies and provide recommendations for data corrections

Please call Lee Shipman at (904) 512-6448 for more information.

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Posted in Benefit Platform Implementation, Benefits Administration, benefits platform implementation, Benefits Technology, bswift, Implementation, lee shipman, LeeShipman, Providence Technology Solutions, shipman