Customers Looking for Value-Added Services Welcome Free Trial of Home Tech Support

What steps do you take to add value to existing product lines?  Have you considered that certain types of value-added services can also generate nice revenue streams for your company as well?  A Whole-Home Tech Support product is a great way to achieve both of these objectives in the telecommunications / satellite broadcasting space.  With the number of smart devices per home increasing, your customers will enjoy the peace of mind in knowing that their technology problems can be easily rectified with a simple call.  This is a compelling customer retention tool as well.  Products are continuously evolving and companies compete aggressively for market share.  You need to separate yourself from the competition.  What type of value-added services do you presently provide?  What enhancements are you going to incorporate into your product line for 2014?

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Lee Shipman is a Regional Vice President at Providence Technology Solutions.

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Posted in Affinity Marketing, Business Development, Free Trial, Ocenture, Revenue Generation, Satellite, Tech Support, Telecommunication

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