Benefit Technology Configuration Analyst

Providence Technology Solutions is hiring Configuration Analysts for contract, PT, and FT positions.  All positions can be worked remotely.

Job Responsibilities:

  • Gather all required supporting documentation from employer group or broker pertaining to on-boarding
  • Coordinate the collection of information and communicate with the appropriate departments within technology vendor and with 3rd party vendors
  • Establish a relationship with the employer group and broker contacts
  • Collect and document all required data elements.
  • Gather carrier billing invoices to ensure employer group is set up in accordance to required account structure
  • Configuration and test the employer group’s Benefits Administration site
  • Work with QA on configuration audits
  • Gather employer group census, load into the system and audit
  • In partnership with the Implementation Project Manager, support the timeline of the implementation to the established deadlines and escalate when necessary
  • Participate in employer group and/or broker meetings to review functionality issues or participate in roll out discussions
  • Work with Implementation Project Manager to provide system training to the broker and employer group
  • Import initial Data
  • Support the EDI Team on managing the implementation of all electronic interfaces requested by the employer group.
  • Resolve employer group data discrepancies and validation report errors
  • Collaborate with Project Manager to support the hand-off process from implementation to Account Management to ensure employer group satisfaction and continuity
  • Retain accountability for successful implementation projects
  • Backup to Implementation Project Manager

Resumes can be forwarded to Lee Shipman at

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Posted in Benefit Platform Implementation, Benefits Technology, configuration, lee shipman, lee shipman charleston, LeeShipman, providence technology, Providence Technology Solutions, Remote, System Integration

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